Open Control Panel using the steps below for your operating system:.
Let’s uninstall any versions of Office you aren’t using before we continue to troubleshoot. Step 2: Check for multiple copies of OfficeĪctivation can fail if you have multiple copies of Office installed. If it’s not, your email address won’t work for signing in to Office. Your Office product or Microsoft 365 subscription should be listed there. To check if your Microsoft account is associated with Office, sign in to Services & subscriptions. If you’re at work or school, you may need to log in using your work or school account instead of your personal email account. Please try signing in using all your personal email addresses in case you bought Office using a different email address.
Step 2: Check for multiple copies of Office.
Step 1: Sign in to Office with the right account.
To restore all features of Office, you’ll need to fix the problem that’s causing activation to fail. If Office activation fails, you’ll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled.
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